Privacy policies
Marissa Charters Privacy Policies are below :)
What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you conduct a transaction on our website, as a part of the process, we collet personal information you give us, such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do you collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
1. To provide and operate the Services;
2. To provide our Users with ongoing customer assistance and technical support;
3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
4. To create aggregated statistical data and other aggregated and/or inferred Non-personal information, which we or our business partners may use to provide and improve our respective services;
5. To comply with applicable laws and regulations.
How do you store, use, share and disclose visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How do we use cookies and other tracking tools?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
What cookies do we use?
About cookies
The following links explain how to access cookie settings in various browsers:
To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.
How We Use Your Information
Effective date: July 10, 2026 Marissa Charters Inc ("Marissa Charters," "we," "us," or "our") operates dive charter trips out of San Diego, California, the website www.marissacharters.com, and our online booking application. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
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When you book a trip or create an account with us, we collect:
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Contact information: your name, email address, and phone number
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Booking information: the trips you book, payment status, and booking preferences
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Diver information: certification details and other information you choose to provide for trip safety
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Payment information: payments are processed by our payment provider; we do not store full card numbers.
We use your information to:
Text Messaging (SMS)
How We Share Information
Data Retention and Security
Your Choices
Changes to This Policy
Contact Us
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Process and manage your bookings
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Communicate with you about your trips, including confirmations, cancellations, schedule changes, and payment reminders
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Provide customer service
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Meet safety and legal requirements for charter operations
If you provide your phone number and opt in to SMS notifications during booking, we will send you text messages related to your bookings, such as booking confirmations, cancellation notices, payment reminders, and occasional customer-service messages about your scheduled trips.
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Consent is not a condition of purchase. You can book with us without opting in to text messages.
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Message frequency varies based on your booking activity.
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Message and data rates may apply.
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Opt out at any time by replying STOP to any message from us. You will receive a final confirmation message and no further texts.
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Get help by replying HELP to any message, calling us at (619) 555-0100, or emailing captlora@marissacharters.com. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with, or sold to, any third parties.
We do not sell your personal information. We share information only with:
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Service providers who help us operate our business (payment processing, email delivery, and text-message delivery), and only as needed to provide those services
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Legal authorities when required by law or to protect safety
We keep your information for as long as needed to provide our services and meet legal obligations. We use reasonable administrative and technical safeguards to protect it.
You may request access to, correction of, or deletion of your personal information by contacting us at captlora@marissacharters.com or (619) 757-3280.
We may update this policy from time to time. The current version will always be posted on this page with its effective date.
Marissa Charters Inc
Email: captlora@marissacharters.com
Phone: (619) 757-3280.